Archive for month: November 2015

What You Need to Know About Collision Repair

Wink's Body Shop

Collision repair in Ithaca isn’t something that’s on the top of your mind. In fact, you probably hardly body shop in Ithacathink about what would happen should your car be in involved in a big or small collision. The reason why you don’t think about it is because car collisions are unpleasant. However, collisions happen every day and there might come a time when you are faced with having to make a decision about where to take your damaged car in for repairs.
Therefore, since we’re the collision repair experts in this area, it’s our responsibility to share a few things with you about how Wink’s Auto Body Shop handles collision repair.
We Choose Affordable Replacement Parts
When your car collides with another vehicle, or hard object, the impact causes various parts to break or sustain damage. While some damaged parts might be fixable, others need to be replaced in order for your car to run normally again. When we need to order auto parts we let customer know exactly what needs replacing.
But simply knowing that your car needs new parts is only one portion of the repair process. The other portion requires trusting us to use good judgment in selecting replacement parts. Ordering replacement car parts is where years of expertise come into play. The challenge is obtaining quality parts that work well in your vehicle without paying an arm and a leg for them.
We’ve discovered where to find the best auto parts at the most affordable prices. This practice allows us collision repair ithaca, Ithaca Body Shopto provide you with much needed repairs while keeping your repair bill as low as possible. Not only is this great for your budget, but your insurance company is going to be happy as well.
Our Auto Paint Skills are Unmatched
The exterior of your damaged vehicle usually sustains some type of paint damage. The car might have scratches, spots where paint has peeled off or an entire section requires extensive repairs. The amount of auto body painting we do depends on the extent of the damage.
Regardless of whether we do paint touch ups or paint major portions of your car, you can be certain that we’ll always do a professional paint job. Our technicians are current in the most effective auto body painting techniques. We take great care in selecting paint colors that match your car’s original paint perfectly. While our auto painting isn’t considered artistic, we consider our paint application skills to be on par with the best in the industry. Paint application skills are just as important as other repair skills.
How Long Do You Have to Be Without Your Vehicle?
When you must leave your car at an auto body shop for collision damage repairs it’s a big inconvenience in your life. Some repair shops don’t care much about that and take their sweet time. Not Wink’s. We know you are counting the days and minutes to when you’ll be able to drive your car again. That’s why we work as fast as possible to get your car in great shape again.
Call or stop by Wink’s Auto Body Shop today for a free estimate on collision repair.

Wink’s Body Shop in Ithaca: Your Customer Service Experts

Ithaca body shop

One of the most common complaints you often hear from family and friends is that businesses don’t seem to care anymore about delivering good collision repair in Ithaca, Ithaca Body Shopcustomer service. Unfortunately, these complaints are quite valid in today’s world. Too many companies drop the ball when it comes to keeping customers happy and content, and use automated systems or outsourced workers to handle customer issues.

Things didn’t used to be like that. In the not too distant past, providing good customer service was the golden rule of business enterprise. Any business that values its bottom line recognizes that treating customers like gold is the pathway to longevity and success. Sigh. Too many companies have forgotten how to do this, or simply don’t care anymore about putting customer satisfaction above all else.

Is Good Customer Service Dead?

No. Good customer service is still around, but it’s a hit or miss experience for most consumers. That’s why when you find a business that practices good customer service, you want to make sure to let that business know that they are doing things right.

Take Wink’s Body Shop for instance.

Customer Love

Wink’s is an Ithaca body shop that is recognized in our local community for providing great customer service. We may be smaller than the big players in the industry, but make up for our small size by doling out lots of customer love.

Here at Wink’s treating customers with respect and courtesy is a part of everything we do. We know that if you like us, and we do a top-notch job for you, you’ll come back to us for auto body work.

Our staff knows that we’re in the people pleasing business, and that’s why customers are greeted with a smile when entering our shop. It doesn’t body shop in Ithacamatter if you’re a new or old customer. We value all customers.

Our customers often show us love back by telling their family and friends about us and sending referrals our way. Some customers post glowing online reviews, sharing their experiences with people looking for a good auto body shop in town. We’re thankful for these reviews.

We Take the Stress Out of Collision Repair

We first meet a lot of our customers after their vehicles are damaged by a collision. Because we are a top-rated Ithaca collision repair service, many people bring their wrecks in to us for fixing. Collisions are not a positive thing, and customers are rightly concerned about repair issues and costs. When you come to us we understand that our job is not just to fix your car or truck, but to put your mind at ease and take away as much stress as possible. Therefore, feel free to ask us questions about our repair process. We’ll answer all of your questions and let you know upfront what costs are involved. We’re also comfortable working with your insurer, and we do what it takes to get your vehicle back in good running condition.

Contact Wink’s Body Shop today for a free collision repair quote.