Archive for month: April 2018

Winks Body Shop is the Tompkins County Leader in Collision Repair

collision repair in Ithaca

Accidents happen. It’s a fact of life. Nothing can be more frustrating than having to worry about where to have your vehicle repaired. Residents of Tompkins County know the best Ithaca body shop is the one they can trust and be confidant in the quality of repairs. Wink’s Body Shop is well-known for splendid customer service and collision repair in Ithaca.

Taking The What-Ifs Out of Collision Repairs in Ithaca

Most everyone has had a difficult experience at one time or another when using an unknown or recommended repair facility. There can be concerns over the quality of parts used, the painting process, the experience of the technicians, lack of communication, and unpleasant surprises.

collision repair in IthacaWink’s Body Shop takes great pride in our workmanship, customer service and standing behind our repairs. Every job is important to us and each customer is a VIP in our eyes. Your vehicle is your lifeblood in being able to get to work, school, activities and family needs. Being without your car or truck can create a hardship, so we try to get you back on the road as quickly as possible.

Our staff and technicians are comfortable with working with insurance companies, adjusters and appraisers. The representatives from those companies are familiar with our process, quality of work, and fairness, as well as our dedication to our customers. Remember, we can handle all the insurance claim process for you and we do keep you updated as to status throughout the repairs.

How Do You Know For Sure?

People talk. Ask around about collision repair in Ithaca and you will hear stories from all sides of the fence. Ask about Wink’s Body Shop and you will be pleasantly surprised with what you hear. Personal recommendations are a good sign that you can trust our Ithaca body shop to treat you right.

Here are some recent reviews posted on CarWise.com :

Randall (Honda owner) reviewed 4/9/18

My Experience
Kept me posted by texts. Accurate time prediction and no surprises for the cost all make me a satisfied customer. Besides that, they did a great job fixing and cleaning my car!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?Yes
Ready on Time?Yes

Teri (Honda owner) reviewed 4/4/18

My Experience
Very clean. Repair time was fast everyone was professional and pleasant

Donald (Dodge owner) reviewed 4/3/18

My Experience
Did a great job on my truck. I love they cleaned the inside of the truck. It looked great, thank you.

Robert (Chevrolet owner) reviewed 4/2/18

My Experience
The customer experience was flawless. One of the best all-around consumer experiences I’ve ever had anywhere.

Matt (Volkswagen owner) reviewed 3/31/18

My Experience
I enjoyed getting periodic notifications regarding my vehicle. I was surprised, but pleased, when my vehicle was ready a full week earlier than planned.

Kristin (Toyota owner) reviewed 3/27/18

Likely to Recommend

Repair Quality
I was extremely pleased with the service. The duration of he repair for my car was quicker than I expected which I greatly appreciated. I also was very pleased of the result of my car with the repair and the cleaning.

Customer Service

Returned Clean

Kept me Informed?Yes
Ready on Time?Yes

Choose Wink’s Body Shop in Ithaca

collision repair in IthacaNo matter if your vehicle needs a small scratch or ding repaired, a paint job, or a serious collision damage repair, our staff of professional and experienced technicians will do the job right and to your satisfaction.

We offer Free estimates, Insurance company assistance, lifetime warranty on repairs, towing, glass replacement, detailing, suspension and frame repair. Contact us today for your personal collision damage repair estimate.

What You Should Know About No Fault Collision Repair

collision repair in Ithaca

The most recent Tompkins County, NY motor vehicle records (for 2014) indicate over 4500 accidents occurred on the roadways in the area. Of these, approximately 25 resulted in hospitalization. Obviously, that figure could be well higher at this point in time. The resulting collision repair in Ithaca can mount up to hundreds of thousands of dollars in insurance and out-of-pocket repairs.

New York is a No-Fault state when it comes to automobile insurance. Basically, this means your damages will be covered under your personal insurance policy. New York is one of only 12 states that have adopted the No-Fault status and this is in an effort to make sure legitimate claims are paid quickly to injured parties.

No-Fault insurance deals specifically with medical bills and services. Pain and suffering are not covered under the No-Fault statues, but can be obtained through a separate lawsuit against the responsible party.

Your Vehicle Collision Repair in Ithaca

As you know, repairs for collision damage in Ithaca are covered by your personal automobile policy as long as you carry Comprehensive and/or Collision coverage on your vehicle. If you do not carry either vehicle damage coverage, you may well be looking at paying for the repairs out of your own pocket.

Ithaca body shopWink’s Body Shop has been working with customers and insurance companies for many years. Our technicians and repair facility are well-known and reputable. As most collision damage in Ithaca is covered by an insurance policy, we are well-versed in working directly with the companies and their representatives when it comes to repair and negotiation of damages and costs.

Once you have filed a claim with your carrier, have brought your vehicle here to Wink’s Body Shop for an estimate, we then take over the process with your insurance company. Our technicians will work directly with your company’s adjuster and auto appraiser to determine the correct repairs to be made and the agreed upon cost.

Although insurance companies want to save money on claims (a solid business practice for any business), the truth is that they are not out to get you. They are not out to refuse to repair damages unless the damage can be found to be unrelated to the current accident. As an example; if the vehicle has old rust damage and then is in an accident causing damage to the area where the rust was and surrounding areas, repair of the rusted area usually would not be covered or significantly depreciated.

Ithaca collsion repairSame thing with prior body damage; prior damage then impacted by a second accident has to be figured out as to what was there before. This is often simply determined by the visualization of “old” rust. Other methods do also help in this situations.

But, again, the insurance company wants to return your vehicle to pre-accident status. That is the expected result. When you choose us as your Ithaca body shop, you can be assured that our work with the insurance company and adjuster will always be to return your vehicle to you with appropriate repairs done. We do not take short cuts or use below average parts and replacement materials. Collision repair in Ithaca must be executed to the best ability possible, otherwise our reputation would not continue to grow as it does. Our work is second-to-none and with a staff of highly trained and experienced technicians, we are pleased to offer you the best repair available.

No-Fault Collision Repair

Simply put, No-Fault collision repair in Ithaca puts the repair in your hands and not subject to another company’s attempt to lower their expenses on behalf of their customer. You have complete control over what and how you vehicle is repaired.

If you’ve experienced an accident or damage to your vehicle, contact us immediately for a completely free estimate of repairs. Let us help you get your vehicle back on the road.