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Winks Body Shop in Ithaca, Your Customer Care Specialists

Ithaca collision repair

When we started out in business, our shop was a mere 900 square feet. As time has moved on and our reputation for providing quality collision repair in Ithaca, our shop has grown to more than three times the original size.

We have constantly upgraded equipment and tools, added dedicated bays for painting, and invested in the most state-of-the-art diagnostic and frame pulling equipment in the area. We are, without a doubt, your premier Ithaca body shop.

All of this would not be possible without the support of our loyal customers who have found that our customer service is second to none and our expert repairs keep their vehicles looking in tip top shape.

When You Need Collision Repair in Ithaca

The unthinkable happens. A minor fender bender, an altercation with a transient shopping cart, a wayward tree branch or a major accident…any of these could have you shaking your head in despair. Not only has your prize possession been damaged but the potential costs and the aggravation of dealing with insurance carriers and adjusters is a real concern.

Our staff of experienced and knowledgeable technicians have built up excellent communications with area insurance companies and will handle all the claim paperwork and negotiations with the adjusters. We will keep you informed every step of the way and explain why various parts will be used in the repair of your car or truck.

The insurance adjusters know the quality of our work and cooperate with us to provide you the best repair possible. As your chosen Ithaca body shop, it is our responsibility to make sure your vehicle is repaired with the best parts possible and that the car is returned to its original condition.

Why Is Customer Service Important?

This would seem like a rather silly question, but in reality customer service is what makes a business stand out from the rest. Your complete satisfaction is necessary and we aim to provide you with stellar service and care throughout your experience here at Wink’s Body Shop.

Ithaca collision repairWhen you need Ithaca collision repair, you want to be sure that you are getting the right work done for the money. You want people that care about you and the situation, and who will strive to provide you with the best experience possible.

Many are tempted to shop around for estimates (which we strongly suggest you do) and go with the lowest price (which we strongly suggest you don’t). Lower pricing may be not in your best interest. Part quality may be sub par, corners may be cut to avoid higher costs, inferior materials may be used, or some repairs are being missed.

Ithaca collision repairBe a savvy consumer and compare the estimates. We are more than happy to go through our estimates line-by-line with you in order to fully disclose the work that needs to be done. This is for your benefit and to allow you the opportunity to ask questions. We want your experience here to be the best one in Ithaca. Why?  A happy and satisfied customer will put their trust in us, return for future repair needs, and share their positive experience with their friends, family and neighbors.

Stop by for your free estimate no matter how small the job may be or how extensive. We are here to provide you with the best collision repair in Ithaca and want your business. We’re open 8-5 Monday through Friday and look forward to working with you!

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Winks Body Shop