Collision repair is one of those services that you don’t normally think about as you go about your normal day. To be honest, no one really wants to think about what to do about auto body repairs in case they get into a fender bender, or a serious accident. That’s just unpleasant, and we totally understand why you haven’t thought about it until now.
However, once your car sustains minor or major damage, you must make a decision about where to take your car to get it back in good working shape. Being that Ithaca is a relatively small community, your choices for quality Ithaca collision repair are pretty narrow in scope, but that’s okay, because it means researching the best auto body shop in the city is easy as pie.
Let’s go over the most important things you should look for when seeking collision repair in Ithaca.
Great Customer Service
The last thing you need when you reach out for help with your auto damage insurance claim is an attitude of indifference, or worse, rudeness. While you’re not looking for someone to hold your hand, you also want to be treated as if your car problems matter. This is where a company such as Wink’s Auto Body Shop shines, because we don’t treat you as if you’re just another number – you know the feeling. Next!
We dislike that feeling as much as you do, which is why we go out of our way to make you feel right at home in our cozy shop. Our friendly staff is ready to answer all of your questions, and we even provide you with some genuinely useful advice when needed. We also communicate in a timely manner with your insurance company, and know exactly what they require in terms of parts and labor. Basically, you’re in good hands when you bring your car to us for service.
Auto Body Repair Expertise
There’s a difference between a regular auto body shop, and a shop that specializes in collision repair in Ithaca. The main difference is the level of training involved, and believe us, you definitely want well-trained experts working on your vehicle after collisions. A high level of expertise is required due to the complex nature of car models, and their various repair needs.
Our repair technicians go through expert training, and they are required to maintain a high level of skill while working at our shop. You can feel confident that you are leaving your car in the hands of people who understand how to make necessary repairs, and do it right the first time.
Dependability is a Must
Some auto repair shops leave their customers hanging, and don’t seem to be able to get the work done in a timely manner. A repair that’s supposed to take a few days, turns into a week or longer. Meanwhile, you’re stuck without your car, and not happy at all. Well, we’re not going to leave you in the lurch. You can depend on us to get your car fixed right on schedule. If we hit a snag, we’ll let you know right away.
Bring your car in to Wink’s Body Shop in Ithaca today for friendly, reliable collision repair.
Car collisions can be a real pain to deal with. Not only must you contend with a damaged vehicle, but you also lose the mobility that comes with owning a car. At Wink’s Ithaca Body Shop, we understand what it’s like to be without personal transportation, and we know that each time a customer leaves their car with us for repairs, they want to know how long those repairs will take.
Well, the honest answer is that the amount of time it takes for us to repair the damages to your car depends upon unique circumstances, because each situation is different. However, what we can tell you is that we won’t artificially inflate the repair time like some shops do. Because we perform the best collision repair in Ithaca, we value our reputation enough to give you a realistic time frame. Repairs usually take anywhere from a few days to a week or more.
Regardless of how long it takes us to do the repairs, one thing is for sure – we’ll repair your vehicle as quickly as we can.
How do we determine the estimated repair time?
That’s a good question.
Here’s our formula for coming up with a time frame:
The first thing we do before making a determination is to inspect your car thoroughly. This involves you bringing your car into our shop and having us take a look at the damages. We’ll take a close look at the exterior and interior of the car, and then determine what type of repairs we think have to be made in order to return your car to its running condition.
After the initial inspection is done by one of the trained repair technicians at Winks Body Shop, we then calculate the number of days it will take to order and receive replacement parts, install auto parts and make other needed repairs. All of this requires a deep understanding of how the cycle of auto shop repair works at Wink’s. Our technicians draw on their long-term experience with similar types of repairs to determine how long each step is going to take.
Our technicians are always busy doing repairs on various vehicles, and your car is added to our project schedule. Each project takes up a certain number of work hours per day, and there may be one or more cars ahead of yours awaiting repairs. We have the flexibility to speed up certain repair jobs, depending on delivery of parts and availability of technicians.
Every customer who brings their car into Winks Body Shop in Ithaca for repair has specific needs in regards to their vehicle. We’ll chat with you about the repairs we intend to make, and give you a time frame of when we feel we can get the work done. Let us know about personal and work issues that make it imperative to get your car back as soon as possible. We’ll do our absolute best to meet your deadlines.
Call Wink’s Body Shop today for courteous service and fast repairs.