Archive for month: May 2018

Winks Body Shop is Your Ithaca Leader in Customer Care

Ithaca body shop

Accidents, vehicle damage, insurance claims, and many more worries abound when you car or truck has sustained damage. Collision repair in Ithaca is a phone call away when you reach out to Wink’s Body Shop for all your body repair needs.

Not all body repair shops can provide the same quality of work, the same experience in technicians or the same level of customer care. Just a simple fact. People tend to shop around for a better price, but prices can be deceiving. A lower price may not be the best option as it is entirely possible that correct parts are being used.

Why Customer Care is So Important to Us

Your satisfaction is always our Number One priority. Our work is guaranteed and always handled by knowledgeable, professional and well-trained technicians who take their careers seriously by engaging in ongoing education and trainings.

collision repair in IthacaCustomers deserve the best care and assistance when they need an Ithaca body shop and Wink’s delivers. Our customer care team, everyone form our front desk manager, service advisors, body repair technicians, paint specialists and detail team all work together to bring you the best experience.

We know how stressful accidents and the ensuing body damage to your vehicle can be. Add to that the stress of dealing with insurance companies and adjusters, and you have a recipe for a rough time. Wink’s Body Shop handles every aspect of your collision repair in Ithaca from the moment you step inside until your vehicle is repaired and the keys handed back over to you.

Our customers happily testify as to our customer care and the quality of repairs done here at our facility. Happy, satisfied customers build our brand awareness and encourage new customers to seek out our expertise. Their testimonies* ascertain that we are the Number One Ithaca body shop for all your collision repair needs.

Our customer care team realizes that getting your vehicle back correctly repaired and on time is your major concern. We keep you updated with the progress of the repairs through text messages. Questions or concerns are handled immediately to your satisfaction. And when you get your car or truck back, it is neat, clean and detailed just for you. You will truly enjoy the level of care we offer our customers.

Wink’s Body Shop in Ithaca

Our facility has grown over the years from a small 900 square foot shop to a state-of-the-art Ithaca body shop. We use the most current, up-to-date tools and equipment that makes a huge difference in the specifications of the repair. Our frame straightening equipment is bar none in the area.

i-Car certified Ithaca body shopBody repair technicians at Wink’s Body Shop know the importance of being detail oriented, of making repairs that will last a lifetime, and are excellent at working with local insurance companies and adjusters. Our staff are i-Car Certified which provides yet another level of customer appreciation as they work according to high standards and appropriate repairs.

Collision repair in Ithaca does not need to be a scary process. No matter if this is your first accident or unfortunately you’ve been through this before, our customer service and repair team are on your side. You will always know the status of your vehicle and we will answer any questions or concerns you have.

Remember, free estimates are always available. Stop by to see us and let’s get your car back on the road and looking great.

Is the Springtime Sun Shining a Light on Those Dents and Dings

Ithaca body shop

It’s here! The glorious sunshine and warmer days have arrived. Springtime is so welcome after a long, cold winter. Now, the plans, vacations, trips and fun begins as we get into these warmer seasons. This is the perfect time to take a good look at your car or truck and ascertain whether any work needs to be done. Your Ithaca body shop can help you review potential repair spots and give you a free estimate.

As the sun shines more brightly, we often see damages, dents, and dings in our vehicles that we hadn’t noticed all winter. Some of these may be starting to rust both from the elements and the salt on the roads. Minor paint scratches can quickly begin to rust and it’s better to deal with them immediately rather than wait. Rust does not wait. It eats away the metal very quickly and soon the “spot” becomes an eyesore.

Collision Repair in Ithaca

Not all vehicle damage is caused by collisions with another vehicle. Paint scratches, vandalism, shopping carts, falling tree branches, hail damage, and so many other incidents can cause minor to major damage. Most damages described above are covered under your automobile insurance policy as long as you carry the appropriate coverage such as Comprehensive and Collision.

i-Car certified Ithaca body shopWink’s Body Shop is your hometown Ithaca body shop. We work with most all insurance companies, appraisers and adjusters, so are well-versed in obtaining the absolute best collision repair in Ithaca for your vehicle.

Our state-of-the-art facility and equipment, backed by i-Car certified professional technicians, have everything needed right here to repair body damage quickly and correctly. We have the best individual paint bays which protect your vehicle from sustaining any paint spray from other projects. Our computer coded paint match system makes sure the color we use matches your vehicle exactly.

One thing many people don’t realize is that even a small (or what looks like small) collision with a vehicle or stationary object can cause frame damage. Frame damage can cause major alignment issues, wear out your tires quickly from a poor tracking pattern, and put excess strain on the axles and joints. Another major issue can be that the frame is compromised significantly which may result in a dangerous situation.

Our frame straightening equipment works to repair and straighten the frame back to it’s original specifications. There no longer is any guesswork involved. Computerized frame straightening equipment is the best on the market and will assure you the frame is repaired correctly. Ithaca collision repair involves many aspects with frame straightening, paint repair, and dent removal being only a small part of what we do.

Get Your Vehicle Ready for Summer

collision repair in IthacaYou know that summer is going to be upon us soon. You will want your car or truck to look its best and operate safely as you plan vacations and road trips with your family. Collision repair in Ithaca is as handy as Wink’s Body Shop where you will be greeted by friendly and professional customer service staff. Our mission is to provide you with the absolute best collision repair in Ithaca and show you how a state-of-the-art facility can take the worry and headaches out of repairing your vehicle. Call or stop by today for your free estimate.