Our Main Office is a nice, clean, comfortable area away from the noises and smells of the shop. With a receptionist to greet every customer, complimentary coffee, a waiting area, and its own bathroom; the office is a warm inviting space that one doesn’t usually expect to find at an auto repair shop. Our office staff works to attend to the needs of our customers as quickly and efficiently as possible, even accepting walk-in customers.
Our shop consists of three departments. Body Department is responsible for diagnostics, frame/unibody repairs, metal work and replacement of any damaged parts. Paint department is responsible for prepping and refinishing vehicle parts and surfaces. Detail Department is responsible for pre-washing and a final cleaning of the interior and exterior of every repaired vehicle.
Our Body Department employs the most technicians since they are responsible for a large part of the repair process. Our technicians have all the equipment needed to repair a vehicle properly and regularly undergo i-Car Professional Development Programs -(PDP) to keep them up to date. A frame rack with a computerized measuring system ensures that all structural damage is identified and repaired correctly. Our MIG, Smart and Spot welders allow us to replace welded panels as dictated by each manufactures repair procedures. To make sure that all suspension damage has been addressed and the vehicle will handle as well as it did before the accident, there is also an alignment rack on site. We also have AC and heating service equipment, metal straightening tools and equipment, diagnostic/programming equipment and many other small tools and equipment.
Our Paint Department employs Painters and Helpers who work as a team to prep and refinish vehicles. Our paint manufacturer is PPG. They are an industry leader in automotive refinishing and their products are used by many vehicle manufacturer at the factory. Their Envirobase line is environmentally friendly and provides superior color matching and durability. Our paint booths and spraying equipment allow us to duplicate the factory finish in a safe environment for our employees without releasing pollutants into the air.
Our Detail Department pre-washes every vehicle that comes in to ensure the estimator and technicians can identify and properly repair each vehicle. They are also responsible for the final cleanup. They wash the exterior and apply paint protectant. They vacuum and wipe down the interior surfaces. Though they are mainly looking to clean up any messes made during the repair process, we like to return the vehicle to our customer cleaner than it was dropped off.
Customer parking, including drop off and pickup is right in front of our main office. With a convenient drop box by the office door, customers are able to drop off outside of business hours. We have a separate gated parking lot for vehicles waiting to start repairs or in the process of repairs.