Tag Archives: Body Shop in Ithaca

Winks Body Shop is the Tompkins County Leader in Collision Repair

collision repair in Ithaca

Accidents happen. It’s a fact of life. Nothing can be more frustrating than having to worry about where to have your vehicle repaired. Residents of Tompkins County know the best Ithaca body shop is the one they can trust and be confidant in the quality of repairs. Wink’s Body Shop is well-known for splendid customer service and collision repair in Ithaca.

Taking The What-Ifs Out of Collision Repairs in Ithaca

Most everyone has had a difficult experience at one time or another when using an unknown or recommended repair facility. There can be concerns over the quality of parts used, the painting process, the experience of the technicians, lack of communication, and unpleasant surprises.

collision repair in IthacaWink’s Body Shop takes great pride in our workmanship, customer service and standing behind our repairs. Every job is important to us and each customer is a VIP in our eyes. Your vehicle is your lifeblood in being able to get to work, school, activities and family needs. Being without your car or truck can create a hardship, so we try to get you back on the road as quickly as possible.

Our staff and technicians are comfortable with working with insurance companies, adjusters and appraisers. The representatives from those companies are familiar with our process, quality of work, and fairness, as well as our dedication to our customers. Remember, we can handle all the insurance claim process for you and we do keep you updated as to status throughout the repairs.

How Do You Know For Sure?

People talk. Ask around about collision repair in Ithaca and you will hear stories from all sides of the fence. Ask about Wink’s Body Shop and you will be pleasantly surprised with what you hear. Personal recommendations are a good sign that you can trust our Ithaca body shop to treat you right.

Here are some recent reviews posted on CarWise.com :

Randall (Honda owner) reviewed 4/9/18

My Experience
Kept me posted by texts. Accurate time prediction and no surprises for the cost all make me a satisfied customer. Besides that, they did a great job fixing and cleaning my car!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?Yes
Ready on Time?Yes

Teri (Honda owner) reviewed 4/4/18

My Experience
Very clean. Repair time was fast everyone was professional and pleasant

Donald (Dodge owner) reviewed 4/3/18

My Experience
Did a great job on my truck. I love they cleaned the inside of the truck. It looked great, thank you.

Robert (Chevrolet owner) reviewed 4/2/18

My Experience
The customer experience was flawless. One of the best all-around consumer experiences I’ve ever had anywhere.

Matt (Volkswagen owner) reviewed 3/31/18

My Experience
I enjoyed getting periodic notifications regarding my vehicle. I was surprised, but pleased, when my vehicle was ready a full week earlier than planned.

Kristin (Toyota owner) reviewed 3/27/18

Likely to Recommend

Repair Quality
I was extremely pleased with the service. The duration of he repair for my car was quicker than I expected which I greatly appreciated. I also was very pleased of the result of my car with the repair and the cleaning.

Customer Service

Returned Clean

Kept me Informed?Yes
Ready on Time?Yes

Choose Wink’s Body Shop in Ithaca

collision repair in IthacaNo matter if your vehicle needs a small scratch or ding repaired, a paint job, or a serious collision damage repair, our staff of professional and experienced technicians will do the job right and to your satisfaction.

We offer Free estimates, Insurance company assistance, lifetime warranty on repairs, towing, glass replacement, detailing, suspension and frame repair. Contact us today for your personal collision damage repair estimate.

The Process of Getting Dings and Dents Out of Your Automobile

Ithaca collision repair

Practically speaking, a ding or dent may seem so innocent and not of importance to repair. Many of us make the mistake of thinking it’s “just a ding.” It will be fine. This is the furthest from the truth. Our winters here with the salt and sand on the roads (that we all know are corrosive materials), the rain and dampness to the extreme heat and burning sun all play a huge part in destroying your vehicle’s paint and body.

All the corrosives that your vehicle experiences on a day-to-day basis eat away silently at the paint and metal. Before you know it, that “little” ding now encompasses a large area, is unsightly, and invites further corrosion to occur. The process to repair small dings and dents is far more budget friendly than waiting for it to escalate into a major problem. Collision repair in Ithaca at Wink’s Body Shop would be the best choice. Free estimates are always the first start.

How Dings and Dents Are Repaired

collision repair ithaca, Ithaca Body ShopOur state-of-the-art Ithaca body shop employs not only the best and most knowledgeable technicians but very up-to-date equipment and materials. Our technicians are specifically trained and i-Car certified with many years of experience doing just what they do best. Repairing vehicles with body damage is what we do.

Now small dings and dents are evaluated and a repair process is lined out for you. Most small dents are gently pushed back out and smoothed to follow the lines of the vehicle. Then the paint area is cleaned, taken down to the metal, any rust is removed through this process. Once that is done, we prepare the exact paint match for your vehicle using our computerized technology that perfectly matches the color.

Our dedicated painting bays protect your vehicle from other painting jobs being done and gives us space to work on your car or truck. Once the paint match is produced, we apply the color in several layers and then finish it with an excellent finish that will protect the area as the original finish did.

ithaca body shop, ithaca collision repairWhen you need an Ithaca collision repair specialist for those larger dents and damages, look no further than your neighborhood facility here at Wink’s Body Shop. Larger damages are typical repairs for us and the same expertise and attention to detail are adhered to.

We work with you and your insurance company to provide the best repairs for the money. Our aim is to return your vehicle to it’s pre-damage condition and make it look perfect.

When the damage to your car or truck is significant, we utilize equipment that provides a more intense dent removal method. Dent pullers come in all shapes and sizes. We have the right one for the job. Some larger damages are best dealt with by replacing the entire body panel. This is often worked out with your insurance company. They realize that a certain percentage of damage to a panel means it would be more cost effective and last much longer than repairing the dent.

Don’t Wait Until It’s Too Late

This is really the most important advice we can offer you. Collision repair in Ithaca can get you back on the road and prevent long term damages that would reduce the value and look of your car. Stop by to see us at Wink’s Body Shop so we can evaluate the damage and write you up a Free estimate detailing repairs. Please feel free to ask any and all questions. Our professional staff looks forward to helping you get your car fixed and looking good again!

Winks Body Shop in Ithaca Will Get You Back Behind the Wheel Quickly

collision repair in Ithaca

There is nothing more aggravating than having your primary transportation out of commission.  Choosing the right Ithaca body shop can make the difference in getting you back on the road quickly.  Choose the wrong shop and you will be waiting way longer than necessary.

The best and most reliable collision repair in Ithaca is right here at Wink’s Body Shop.  We specialize in all types of body repairs and employ some of the best, most experienced technicians in the area.  We know how valuable your vehicle is to you and how much you rely on having your transportation available when you need it.

Ithaca Collision Repair

collision repair in IthacaNo matter the amount of damage or what work you need done, don’t settle for a slow shop without the experience needed.  Although there are many factors that can slow down a repair, our connections and regular work with auto parts providers keeps us on schedule.  We will always keep you up to speed with any delays and the reasons.

Repairing collision damage in Ithaca can also require extensive work with local insurance companies and their adjusters.  We have a good working relationship with these companies and they know the quality of our work.  We do our best to put your vehicle back on the road quickly with the correct repairs.  We will not allow sub-par parts to be used.  Certainly there are times that used or off-market parts need to be used and we will explain why if that is the case,

You need an Ithaca body shop that you can trust to be honest and have your best interests in mind.  Our customers enjoy excellent service, communication, and final results.  Getting you back on the road as quickly as possible with the right repairs is our goal and mission.

When You Need Collision Repair in Ithaca

Shopping around for prices and estimates is always recommended, but doing your due diligence in reviewing customer testimonials and speaking with the shop staff as much as possible is important to your final result and your satisfaction.

collision repair in IthacaIf you are working with an insurance adjuster, they are most likely going to require three estimates, but you have the right to choose which shop you want to work with.  Your insurance company will send out their automobile appraiser or adjuster to go over the vehicle and the estimate with us.  We handle all of the particulars and arrange for all appointments with the company for you.

Make sure that you choose wisely.  Collision repair in Ithaca is only as good as the shop and technicians you choose.  Don’t leave your auto repairs to chance.  Wink’s Body Shop knows the conditions that are prevalent in this area and poorly done repairs will not hold up in the long run.  Cheap collision repair in Ithaca is not your best choice.  We are competitive in pricing, to be sure, but we use quality parts and repairs are done with precision and expertise.

Wink’s Body Shop in Ithaca

Check us out, talk to our staff, technicians and owner, review our customer testimonials and come down for your estimate today.  We look forward to getting you back behind the wheel quickly and without the hassle.



Wink’s Body Shop Takes Pride in Getting You Back Behind the Wheel Quickly

Ithaca body shop

Car collisions can be a real pain to deal with. Not only must you contend with a damaged vehicle, but you Shop-Image-02-300x171also lose the mobility that comes with owning a car. At Wink’s Ithaca Body Shop, we understand what it’s like to be without personal transportation, and we know that each time a customer leaves their car with us for repairs, they want to know how long those repairs will take.
Well, the honest answer is that the amount of time it takes for us to repair the damages to your car depends upon unique circumstances, because each situation is different. However, what we can tell you is that we won’t artificially inflate the repair time like some shops do. Because we perform the best collision repair in Ithaca, we value our reputation enough to give you a realistic time frame. Repairs usually take anywhere from a few days to a week or more.
Regardless of how long it takes us to do the repairs, one thing is for sure – we’ll repair your vehicle as quickly as we can.
How do we determine the estimated repair time?
That’s a good question.
Here’s our formula for coming up with a time frame:

The first thing we do before making a determination is to inspect your car thoroughly. This involves you body shop in Ithacabringing your car into our shop and having us take a look at the damages. We’ll take a close look at the exterior and interior of the car, and then determine what type of repairs we think have to be made in order to return your car to its running condition.

After the initial inspection is done by one of the trained repair technicians at Winks Body Shop, we then calculate the number of days it will take to order and receive replacement parts, install auto parts and make other needed repairs. All of this requires a deep understanding of how the cycle of auto shop repair works at Wink’s. Our technicians draw on their long-term experience with similar types of repairs to determine how long each step is going to take.

Project Management
Our technicians are always busy doing repairs on various vehicles, and your car is added to our project schedule. Each project takes up a certain number of work hours per day, and there may be one or more cars ahead of yours awaiting repairs. We have the flexibility to speed up certain repair jobs, depending on delivery of parts and availability of technicians.

Customer Needs
Every customer who brings their car into Winks Body Shop in Ithaca for repair has specific needs in regards to their vehicle. We’ll chat with you about the repairs we intend to make, and give you a time frame of when we feel we can get the work done. Let us know about personal and work issues that make it imperative to get your car back as soon as possible. We’ll do our absolute best to meet your deadlines.
Call Wink’s Body Shop today for courteous service and fast repairs.

Wink’s Body Shop in Ithaca: Your Customer Service Experts

Ithaca body shop

One of the most common complaints you often hear from family and friends is that businesses don’t seem to care anymore about delivering good collision repair in Ithaca, Ithaca Body Shopcustomer service. Unfortunately, these complaints are quite valid in today’s world. Too many companies drop the ball when it comes to keeping customers happy and content, and use automated systems or outsourced workers to handle customer issues.

Things didn’t used to be like that. In the not too distant past, providing good customer service was the golden rule of business enterprise. Any business that values its bottom line recognizes that treating customers like gold is the pathway to longevity and success. Sigh. Too many companies have forgotten how to do this, or simply don’t care anymore about putting customer satisfaction above all else.

Is Good Customer Service Dead?

No. Good customer service is still around, but it’s a hit or miss experience for most consumers. That’s why when you find a business that practices good customer service, you want to make sure to let that business know that they are doing things right.

Take Wink’s Body Shop for instance.

Customer Love

Wink’s is an Ithaca body shop that is recognized in our local community for providing great customer service. We may be smaller than the big players in the industry, but make up for our small size by doling out lots of customer love.

Here at Wink’s treating customers with respect and courtesy is a part of everything we do. We know that if you like us, and we do a top-notch job for you, you’ll come back to us for auto body work.

Our staff knows that we’re in the people pleasing business, and that’s why customers are greeted with a smile when entering our shop. It doesn’t body shop in Ithacamatter if you’re a new or old customer. We value all customers.

Our customers often show us love back by telling their family and friends about us and sending referrals our way. Some customers post glowing online reviews, sharing their experiences with people looking for a good auto body shop in town. We’re thankful for these reviews.

We Take the Stress Out of Collision Repair

We first meet a lot of our customers after their vehicles are damaged by a collision. Because we are a top-rated Ithaca collision repair service, many people bring their wrecks in to us for fixing. Collisions are not a positive thing, and customers are rightly concerned about repair issues and costs. When you come to us we understand that our job is not just to fix your car or truck, but to put your mind at ease and take away as much stress as possible. Therefore, feel free to ask us questions about our repair process. We’ll answer all of your questions and let you know upfront what costs are involved. We’re also comfortable working with your insurer, and we do what it takes to get your vehicle back in good running condition.

Contact Wink’s Body Shop today for a free collision repair quote.

Make a Visit to Wink’s Body Shop Before School Starts in the Fall

The end of summer marks the beginning of another fall college semester. As you drive around these bildefamiliar streets, making preparations to begin classes again, consider taking care of another much needed chore: getting your damaged car repaired. Most likely, you’ve got a week or two before classes begin in earnest, and your attention is focused on school activities.

Did You Have a Bumpy Summer?

While you were driving to all sorts of fun happenings over the summer, your car got banged up a bit and now it has dings and dents that are just plain unsightly. Car damage is usually caused by fender bender accidents, car doors bumping into the side of your car or an unfortunate driving mishap. Here at Wink’s Ithaca Body Shop we don’t judge anyone about the nature of the car damage. That’s not our job. We’re here to help get your car back to normal, which is something that you probably want anyway.

It’s a shame when you drive away from Ithaca for the summer in a perfectly nice-looking vehicle, only to collision repair ithaca, body shop ithaca, ithaca body shopreturn driving what is politely described as a “beater” car. That’s simply a term that describes a car that looks like it took a real beating of some sort. Not only are beater cars unsightly, but they devalue the Blue Book resale value of your car as well. The sad thing is that once your car has a few dings, it’s likely to sustain a few more along the way. Other drivers won’t care as much about damaging a car that’s already marked with dents, dings or chipped paint. Their reasoning is that if the owner doesn’t care about the car, why should they?

That’s a good point.

Show Your Car Some Love

Don’t let your vehicle stand out from the crowd and get a reputation for being a local beater car that deserves no respect. It’s embarrassing to pull into a parking spot next to pristine cars and feel like others are judging you as a person, just because your vehicle is in a certain condition. That’s not fair, but too often, car owners must bare the brunt this type of judgment.

You can easily avoid the stigma of the beater owner by showing your car some love. Wink’s Body Shop specializes in collision repair in Ithaca. We’ve earned a reputation for doing top-rate auto body repair for all makes and models. Our customers enjoy coming here as well, because we treat everyone with kindness and respect. At Wink’s, we go out of our way to ensure that your car is repaired right the first time, and that you are happy with our work.

Avoid the Busy Season

Right now is the best time to bring your car into Wink’s collision repair in Ithaca to have those ugly dents and dings taken care of. We can also give your car an exterior paint touch up to get rid of paint chips and rust spots. Soon, all the students and teachers will be flooding back into town and that means our repair shop will be much busier. More people getting into fender benders usually means we have lots of repair work to do.

Contact Wink’s Auto Body Shop today and take care of those summer dings and dents now.

Wink’s Body Shop in Ithaca: Your Neighborhood Body Shop

Ithaca body shop

Ithaca, New York is known for being the “heart of the Finger Lakes.” This is also a place where people are collision repair in Ithaca, Ithaca Body Shopfriendly and, you might say…downright neighborly. Wink’s Ithaca Body Shop is smack dab in the middle of town, which we consider to be in the heart of the city. So, in keeping with the local tradition of friendliness, we run our business as if every customer is a part of our neighborhood.

It doesn’t matter what time of day you come into our shop here on W. Court Street. It doesn’t matter how busy our staff is, or what kind of distractions are happening at the moment. When a customer walks through our Ithaca body Shop doors we focus on you and your immediate automotive problem. Customers have commented on how friendly our staff is, and we love hearing that, because we do believe in providing great customer service.

We know that you are busy too, and having to take time out of your day to deal with getting your car or truck fixed is no picnic. The last thing you need is to be treated like just another number off the street. We hate rudeness, and know you dislike being brushed off as if you aren’t important. So, we go above and beyond to make sure you’ll feel welcome each time you visit our shop.

A lot of our customers come to our Ithaca body shop after being referred by a friend or associate. Other collision repair ithaca, Ithaca Body Shopbusinesses also refer customers to our shop. Why? Because we’ve worked hard to establish a solid reputation in this town when it comes to providing high quality Ithaca collision repair. We take our job seriously, especially since our main focus is on fixing automobiles that have sustained all sorts of damage.

What happens when you contact us?

Well, the first thing that happens is we chat with you to find out all the particulars about what happened to your vehicle. You never have to feel shy or embarrassed about telling us how your car or truck became damaged. We’ve heard just about every type of story you can imagine – and its all true. But, we don’t really care how your car came to get banged up, or looking like its been through a cross country road rally. Nope. All we really care about is how we can help get your car back to its previous condition.

So when you come to our collision repair shop in Ithaca, feel free to share that you accidentally bumped into a concrete barrier while parking your car. Or, that you jumped a curb and smashed the front bumper into a tree. That’s perfectly all right. Nobody’s perfect. Perhaps you’ve slowly watched rust build up on your vehicle until its gotten out of control. Or, you’ve been meaning to take care of that chipped exterior paint, but haven’t gotten around to it. Hey, almost everyone procrastinates over something. The point is…you’re taking action on resolving your car’s auto body issues now.

Get the auto repair ball rolling and contact our customer service hotline at 607-277-7775.